If you’re reading this, thank you for being one of our valued customers. We want you to know that yes, we are aware that some of you are experiencing delays in shipping and we thank you for being patient.
On our end, we are working tirelessly to get your shipment to you as soon as possible. However, there are constraints beyond our current control.
Why is Shipping Delayed?
Many shippers and suppliers around the country, including R1 Concepts, are currently experiencing delays in their shipping and/or product availability.
This is due to constraints related to Covid. Because of this, you may experience longer than usual shipping delays and/or encounter products that are temporarily unavailable.
This does not, however, change our commitment to you. R1 Concepts is committed to providing you with the best possible service, brake products, and brake accessories including a huge selection and everyday competitive prices.
Next Steps
To receive all future updates, log into your account and make sure we have your email address and/or phone number.
Visit our website and click on My Account (on the top right) to sign in. Once you’ve signed in, click on Update Profile (shown below in red) to ensure that we have your most recent email address and/or phone number.
You can also track your order by clicking on Track My Order Status (shown below in green).
To Place an Order
Visit us online at R1Concepts.com and search by year, make and model to find the perfect product(s) for your needs.
Call us at 888-712-6623. Please be advised, we are currently experiencing a high volume of calls, and wait times may be longer than usual. Our representatives are available Monday thru Friday from 6:00 am to 6:30 pm PST, and on weekends from 6:00 am to 5:00 pm PST.
