Support

Information Details

Have issues and concerns?

Call our friendly and knowledgeable customer service department.
Customer Service Hours: Monday- Friday 6 am- 6.30 pm PST
Phone :
Tel : 714-777-2323
Fax : 562-623-0888
Toll-Free :
888-R1CONCEPTS
888-712-6623
Or email us at :
sales@r1concepts.com or customersupport@r1concepts.com

Address

R1 Concepts, Inc.
13140 Midway PI.
Cerritos,CA 90703
USA

Aim / Skype / Twitter /  Yahoo

r1concepts

Sponsorship Inquiries : sponsorship@r1concepts.com

Please include your proposal and images of your vehicle.

General Email : sales@r1concepts.com

Customer Support Email : customersupport@r1concepts.com

 

Support Hours

Mon - Fri : 6 am - 6:30 pm PST

Track Your Order Status

Want to track your order or check on it's status? No problem! Just enter the information below, including your Order Confirmation Number (provided to you when your purchase was originally made).

Order Number*

Billing Zipcode*

Last Name

FAQ

  • What conditions are these items in?
  • Is will call available?
  • Will these products require additional modifications or new brake calipers?
  • Will I get a tracking number?
  • What is your Warranty Policy?
  • What is your Return Policy?
  • Cross-Drilled Slotted Performance Brake Rotors
  • Why buy new brake rotors instead of turning them?
  • Which rotor is considered Left or Right side?
  • How to break in new brake rotors and pads
  • What is brake pad bed-in?
  • Is there a Dust-Free pad?
  • Solid or Vented? How can I tell the difference?
  • What is a Diamond Slot Rotor and why it is superior?