R1 Concepts Now Hiring! Seeking Customer Support Rep!

Customer Support Representative for Automotive Parts Manufacturer

R1 Concepts, Inc. – La Habra, CA

Automotive parts manufacturer and eCommerce retailer looking for a full time customer support representative to work in a fast paced environment.

The ideal candidate for this position should be customer oriented and have strong interpersonal communication skills including verbal and written skills.

Being an automotive enthusiast is definitely a plus!

Responsibilities include, but are not limited to the following:

  • Answer customer support phone calls, emails, and/or live chat via call center.

  • Attend team meetings for continued training and development of business skills

  • Work effectively and collaboratively with other team members

Qualifications

  • Working knowledge of automotive brake systems

  • Excellent oral and written communication skills

  • Excellent customer service, organizational and negotiation skills

  • Conducts business in a professional manner

  • Intermediate computer skills with MS office (Word, Excel, and PowerPoint, etc)

  • Decision-making, problem resolution and creative problem-solving skills

  • Must have atleast 2 years experience in customer service industry

Hourly Rate

·         $10 – $15 per hour

Benefits

·         Paid training and development

·         Career growth opportunities with management potential

·         Medical, dental, and vision coverage available after orientation period

·         Paid vacation after orientation period

·         Sick days after orientation period

Contact

·         Submit resumes to careers @ r1concepts.com

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