Customer Service Representative for Automotive Parts Manufacturer
R1 Concepts, Inc. – La Habra, CA
Automotive parts manufacturer and eCommerce retailer looking for a full time customer support representative to work in a fast paced environment.
The ideal candidate for this position should be customer oriented and have strong interpersonal communication skills including verbal and written skills.
Being an automotive enthusiast is definitely a plus!
Responsibilities include, but are not limited to the following:
Answer customer support phone calls, emails, and/or live chat via call center.
Attend team meetings for continued training and development of business skills
Work effectively and collaboratively with other team members
Working knowledge of automotive brake systems
Excellent oral and written communication skills
Excellent customer service, organizational and negotiation skills
Conducts business in a professional manner
Intermediate computer skills with MS office (Word, Excel, and PowerPoint, etc)
Decision-making, problem resolution and creative problem-solving skills
Must have at least 2 years experience in customer service industry
· Based on experience and job performance.
· Paid training and development
· Career growth opportunities with management potential
· Medical, dental, and vision coverage available after orientation period
· Paid vacation after orientation period
· Sick days after orientation period
· Email resume with the subject “Customer Service Rep” to: firstname.lastname@example.org